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Quality Management System (QMS) - CHANDRU

Welcome to this practical Quality & Manufacturing blog covering ISO 9001, Lean practices, Core Tools, and real shop-floor improvement. Find clear guides, templates, checklists, audit questions, and step-by-step content on internal audits, RCA (5 Why, Ishikawa), FMEA, Control Plan, PPAP, APQP, MSA, SPC, KPIs, process capability, customer complaints, and continuous improvement—designed for engineers, professionals, students, and MSMEs.

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Statistical Process Control (SPC)

Statistical Process Control (SPC) In modern manufacturing, consistent quality is no longer a luxury — it is a non-negotiable requirement. Customers demand zero-defect performance, reliable deliveries, and repeatable precision every time. Competitive industries such as automotive, aerospace, machining, surface treatment, fabrication, electronics, and plastics operate under strict control standards where even small deviations can lead to massive consequences — from rework and downtime to field failures and recalls. However, maintaining such consistency cannot be achieved by inspection alone . Checking quality after production only identifies problems once they have already occurred, leading to waste, delays, and customer dissatisfaction. To meet today’s expectations of reliability and efficiency, organizations must monitor the process continuously and prevent defects before they happen. This is exactly where Statistical Process Control (SPC) becomes one of the most valuable and powerful...

ISO 9001:2015 – Clause 8: Operation

ISO 9001:2015 – Clause 8: Operation For clause 7- Support: https://qms2025.blogspot.com/2025/11/iso-90012015-clause-7-support.html Clause 8 of ISO 9001:2015 is considered the heart of the Quality Management System (QMS) because it deals with the actual execution of processes that transform customer requirements into final products or services. While previous clauses focus on planning, leadership, risk analysis, and support, Clause 8 emphasizes real action, real control, and real output . This clause ensures that operations are carried out in a structured, controlled, and repeatable manner so that organizations consistently meet customer expectations and achieve sustainable quality performance. It integrates planning, execution, monitoring, supplier control, product realization, and handling of nonconformities. Clause 8.1 – Operational Planning and Control The first step in effective operations is planning. The organization must identify what needs to be done, who will ...

Internal audit & why it is importance in ISO 9001

What is INTERNAL AUDIT & Why It Is Important in ISO 9001 Introduction Internal audits play a crucial role in ensuring the effectiveness of a Quality Management System (QMS). They act as an internal checkpoint to verify whether processes are functioning as intended, employees are following documented procedures, and improvement opportunities are identified before issues escalate. In simple terms, internal audits help organizations remain compliant, consistent, and continually improving. They are not meant to point fingers or find fault, but to strengthen the organization and support improvement. A strong internal audit system ensures that quality is not just a document on paper—it is a disciplined way of working that leads to reliability, customer satisfaction, and sustained business growth. Additionally, internal audits encourage transparency, accountability, and data-driven decision-making at every level of the organization. When performed effectively, they help teams under...